Refund Policy

Last updated: October 3, 2026

1. Subscriptions

Subscriptions can be cancelled at any time from your billing settings and stay active until the end of the paid period. We refund the most recent payment when the plan was purchased by mistake and no generation credits have been consumed.

2. Credits and add-ons

Consumed generation credits and add-on packs are not refundable.

3. How to request a refund

Email support@perchanceimagetovideo.lat with the account email, order reference and the reason for the request. We answer within five business days.

4. Statutory rights

Nothing in this policy limits consumer rights you are entitled to under the mandatory law of your country of residence.

Refund Policy · perchanceimagetovideo.lat · support@perchanceimagetovideo.lat